If you have purchased one of our products you have the security of our technical assistance service to get quick and precise answers.
We provide direct technical assistance on all the products we sell (engraving machines, CAM / CAM software, 3D printers) to allow the customer to get the most out of the investment made by working with tranquility.
In addition to technical assistance we also provide the training service to give customers the basics to use the technology they have purchased.
How do we provide technical assistance? Here is the list of the methods provided:
- By telephone
- By email
- Remotely via WEB
- At our headquarters and at partner laboratories
- At the customer's site